Privacy Policy

Introduction

AAYUSKAR HERBTECH PRIVATE LIMITED (“we/us/our”) on our www.aayushkar.com (“Website”) endeavour to protect your privacy. That is why we insist on highest standards of secure transactions. The aim of this privacy policy is to ensure that you understand what Personal Information (defined below) we collect about you, the reasons for collection and use, and entities we share it with. By providing your consent to the privacy policy (“Privacy Policy”), you expressly consent and agree to our use and disclosure of your Personal Information in accordance with the Privacy Policy.

Collection and Use of Personal Information

This Privacy Policy explains how the Website collects personal and non-personal information, and uses, discloses and protects such information through the Website. In the context of this policy, 'Personal Information' encompasses details such as your name, address, telephone number, date of birth, gender, and email address, among others. You may find it necessary to furnish Personal Information in various scenarios, such as creating a User ID, supplying financial details for online transactions, submitting content, participating in surveys or contests, or when engaging with our customer service via phone, email, or other means. Your trust is of paramount importance to us, and we are committed to ensuring the confidentiality and security of your information throughout your interactions with our Website. We collect only such Personal Information which we believe to be relevant and necessary for the following purposes:

1. To Better Understand Your Needs.
2. To Deal with Enquiries and Complaints, Customer Services and Related Activities and Fixing Errors and Providing Recommendations Based on your Past Purchases
3. To Notify you of any Updated Information and Activities That may Interest You
4. To Handle Orders and Deliver Products and to Provide Promotional Offers and Share Details About Products and Services
5. To Communicate with you Through phone, Mobile Application or email; to notify you and send offers about our products and services, and products and services of the holding company, its subsidiaries and all other entities over which the Holding company and/or its subsidiaries exercise majority control under the RP-Sanjiv Goenka Group (“Group”)
6. To carry out legitimate business purposes.
7. To respond to judicial process and provide information to law enforcement agencies or as permitted by law.
8. To support your relationship with the Website
9. To prevent fraud and unlawful use of the Website and any information contained therein.

Safeguard's Security of Your Personal Information

Our Website employs robust security measures to safeguard your Personal Information from loss, misuse, or unauthorized alteration while it is within our control. When you update or access your account information, we ensure a secure server is in use. Once your Personal Information is in our custody, we strictly adhere to comprehensive security protocols to prevent unauthorized access. It's crucial to recognize your role in maintaining the confidentiality of your passwords and account information. You acknowledge your sole responsibility for the secrecy of these credentials and undertake to handle them with care, responsibility, and vigilance. While we are committed to the protection of your Personal Information, you also understand and agree that we cannot be held accountable for any loss, damage, or misuse resulting from the intentional sharing of your Personal Information by you. Your cooperation in safeguarding your information contributes to a secure online environment for everyone.

Automatic Logging of Session Data

You agree that the Website can automatically register information about your computer in connection to the internet which is not linked to your Personal Information (“Session Data”). This Session Data will consist of information about your IP address, operating system and type of browser software (Internet Explorer, Firefox, Opera, Google Chrome etc.) being used and the activities conducted by you while on the Website. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major Websites.

Cookies

You acknowledge that a cookie, a small data snippet transmitted from a web server to your browser, is subsequently stored on your computer's hard drive. This anonymous information is kept separate and is not associated with your Personal Information. While you have the option to decline or disable cookies, it's essential to note that doing so may significantly impact your overall Website experience, rendering certain parts non-functional or inaccessible. We strongly advise keeping cookies enabled to enhance your seamless interaction with our Website.

Unsubscribe from Promotion

As a user of the Website, you will occasionally receive updates from the Website about products or services & promotional offers, special offers via your email id registered with us. However, you may choose, at any time, to no longer receive these types of e–mail messages by clicking the unsubscribe button on the email you receive from us.

Disclosure of your Personal Information

In addition to the circumstances described above, we may disclose your Personal Information for the following purposes:

1. If required to do so by law, court order, as and when requested by other government or law enforcement agency/authority
2. In the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect our rights or properties or those of any or all of our affiliates, associates, employees, directors or officers
3. To our Group for business purposes including for providing an enhanced and delightful customer experience
4. To our advisors such as lawyers, chartered accountants and financial advisors in connection with business transactions.
5. To third parties that provide services to us or act on our behalf in connection with the operation of our business.
6. when we have reason to believe that disclosing the Personal Information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

We may also disclose or transfer your information to another third party as a part of corporate reorganization such as merger, acquisition, or transfer.

Grievance Officer under the Information Technology Act 2000

1. Email id: care@aayushkar.com
2. In case of any complaints as a result of access or usage of the Website, you can reach out to the above person.

Policy Updates

We retain the right to modify or update this Privacy Policy at any time, without providing prior notice to individuals or entities. Any such changes will take effect immediately upon being posted on the Website. It is your responsibility to stay informed about any revisions to this Privacy Policy, and by using the Website, you acknowledge and agree to assume sole responsibility for keeping yourself informed of any updates.